The Consumer Financial Protection Bureau has pushed for easier ways to make corrections in the reports. Three major credit reporting companies, Equifax, Experian and TransUnion, have always been convinced that they need to allow customers to dispute mistakes but now they are making that process streamlined by offering a way for consumers to do it online and in greater detail. The companies have changed their complaint systems in response to the CFPB pressure, the magazine states.
Under the new processes, the reporting agencies are obligated to forward materials provided by the customer to the creditor. If the alleged errors are confirmed, the creditor is obligated to fix the errors with all three of the reporting agencies. In 2011, the agencies received about 8 million complaints about errors in their reports.
To submit disputes online use these addresses:
Trans Union
Equifax
Experian
To receive a free report once a year go to:
Annual Credit Report
You must have the number of your credit report to access these sites.
To expedite the correction of mistakes, contact both the credit bureau and the organization that provided the information to the bureau. Both are obliged under terms of the Fair Credit Reporting Act to correct inaccurate or incomplete information in your report.
Usually after you have reported specific mistakes in your credit report, the credit bureau must investigate within 30 days, unless they consider your complaint frivolous. Include copies of documents that support your complaint, not the originals. It might be well to include a copy of the erroneous report with the information you are contesting clearly identified. State your complaint and add material to support your position. Request that the erroneous material be deleted or corrected. Be sure your complete name and address are included. Make copies of the correspondence and send the letter by certified mail.
Notify the creditor who has received the erroneous report that you are disputing the information and are in touch with the credit bureau. If the provider chooses to correspond with the bureau, he should include a notice of your dispute. Ask for copies of their correspondence. The process takes 30 to 90 days.
Check your credit reports on a regular basis so that you can keep your buying power strong.